Issue Management Systems

Issue Management Program

The Issue Management Program (IMP) facilitates the workflow of user requests from the time the request is logged until it is signed off as completed.

The system provides visual feedback of the status of a request, who is currently assigned to and what action is required to complete it.

The data accumulated by the system is reported on with the use of Reporting Services and Cognos tools. This allows in-depth analysis of issues created within a department or organization.

Timesheet Management Program

The Timesheet System interfaces with the Issue Management Program (IMP). It provides an easy to use interface that automates the logging of time spent on the issues within the IMP system, while still allowing users to manually log time on non-IMP related work.

The tool is used to view allocation of resources on projects and total resources spent on projects.

The data accumulated by the system is also reported on with the use of Reporting Services and Cognos tools allowing one to view allocation of time spent on various tasks.

Aculocity News

Aculocity workshop at Warranty Chain Management Conference March 10th - 12th
Dr. Vadim Kozyrkov of Aculocity has been chosen to lecture at the 5th Annual WCM Conference March 10th – 12th in Orlando, Florida.

Aculocity authors editorial for Warranty Week newsletter
An October edition of the Warranty Week newsletter features a guest editorial written by Aculocity president Dr. Vadim Kozyrkov. The article discusses warranty management best practices and the Aculocity approach to analyzing warranty

Aculocity featured in Chicago Sun-Times article
Aculocity’s approach to analyzing warranty claims was featured in the business technology section of the Chicago Sun-Times

IQPC 4th Annual Warranty Management Summit
Dr. Vadim Kozyrkov has been chosen to lecture at the IQPC 4th Annual Warranty Management Summit September 15-18.

Warranty Chain Management Successes
“We are very pleased with our showing at the 2008 Warranty Chain Management conference.”

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