The On-Site Tech™

The On-Site Tech™ System – Lets you SEE the situation

How would you like your technical service department or warranty department at your customer’s location, real-time, every day?

With On-Site Tech™ the customer can show the problem to the expert via real time video conferencing and get help right away. Let your technical experts communicate directly with the customers to reduce returns and solve problems real-time.

On-Site Tech™ alleviates pressure within your customer service dept and technical support. It saves you time
On-Site Tech™ will help you avoid any miscommunication. With live video it’s easy to see and in some instances hear exactly how your product is performing
On-Site Tech™ Claims Validation System (CVS) offers:
- Live warranty claims validation for customers
- Your customers can show you real-time what they believe should be covered in warranty
Reduction in warranty cost by reducing claims fraud due to a visual inspection
The video still images can be stored with the online claim form for future audits

Aculocity News

IQPC 4th Annual Warranty Management Summit
Dr. Vadim Kozyrkov has been chosen to lecture at the IQPC 4th Annual Warranty Management Summit September 15-18.

Warranty Chain Management Successes
“We are very pleased with our showing at the 2008 Warranty Chain Management conference.”

Press release WCM
Dr. Vadim Kozyrkov is scheduled to lecture at the Warranty Chain Management conference

The Warranty Doctor
Aculocity announces the launch of our new sister site, “thewarrantydr.com”

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