The On-Site Tech™

The On-Site Tech™ System – Lets you SEE the situation

How would you like your technical service department or warranty department at your customer’s location, real-time, every day?

With On-Site Tech™ the customer can show the problem to the expert via real time video conferencing and get help right away. Let your technical experts communicate directly with the customers to reduce returns and solve problems real-time.
  • On-Site Tech™ alleviates pressure within your customer service dept and technical support. It saves you time
  • On-Site Tech™ will help you avoid any miscommunication. With live video it’s easy to see and in some instances hear exactly how your product is performing
  • On-Site Tech™ Claims Validation System (CVS) offers:
    • Live warranty claims validation for customers
    • Your customers can show you real-time what they believe should be covered in warranty
  • Reduction in warranty cost by reducing claims fraud due to a visual inspection
  • The video still images can be stored with the online claim form for future audits
Aculocity News

Rocktask, innovative task manager
RockTask is not a To Do List and it’s not a Project Schedule. It is a communication platform that gives individuals, managers and project manager’s insight into all of the effort or tasks that are needed to be performed to meet the needs of the assignment, project, customer.
Read More

ByTheWay Reminder App Launched
Aculocity launched their new mobile app ByTheWay GPS Reminders which combine simple notetaking with effective GPS reminders.
Read More

Get Auto Appraise 2.0
Aculocity deployed Get Auto Appraise 2.0 to dealers. Enhancements to the popular lead generator app include the ability to upload trade-in vehicle images, view real-time matching inventory and manufacturer rebates and incentives.
Read More

Mobile app achieves over 1 million downloads
Virtual Vuvuzela, created for Android and iPhone by Aculocity, has achieved over 1 million downloads in its first thirty days. Read More

Aculocity presents Appliance Rebate.com
A brand marketing SaaS solution developed by Aculocity for Appliance Rebate has deployed onto major manufacturers and retailers websites to provide visitors with easy access to available rebates. Read More





View contact information

+1 765-489-1832