The On-Site Tech™

The On-Site Tech™ System – Lets you SEE the situation

How would you like your technical service department or warranty department at your customer’s location, real-time, every day?

With On-Site Tech™ the customer can show the problem to the expert via real time video conferencing and get help right away. Let your technical experts communicate directly with the customers to reduce returns and solve problems real-time.
  • On-Site Tech™ alleviates pressure within your customer service dept and technical support. It saves you time
  • On-Site Tech™ will help you avoid any miscommunication. With live video it’s easy to see and in some instances hear exactly how your product is performing
  • On-Site Tech™ Claims Validation System (CVS) offers:
    • Live warranty claims validation for customers
    • Your customers can show you real-time what they believe should be covered in warranty
  • Reduction in warranty cost by reducing claims fraud due to a visual inspection
  • The video still images can be stored with the online claim form for future audits
Aculocity News

Get Auto Appraise 2.0
Aculocity deployed Get Auto Appraise 2.0 to dealers during July 2010. Enhancements to the popular lead generator app include the ability to upload trade-in vehicle images, view real-time matching inventory and manufacturer rebates and incentives.
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Virtual Vuvuzela.com deployed by Aculocity
The vuvuzela stadium horn often heard during soccer games in South Africa is now available to World Cup fans with the release of Virtual Vuvuzela for the iPhone, Android, and Facebook platforms.
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Mobile app achieves over 1 million downloads
Virtual Vuvuzela, created for Android and iPhone by Aculocity, has achieved over 1 million downloads in its first thirty days. Read More

Virtual Vuvuzela.com deployed by Aculocity
The vuvuzela stadium horn often heard during soccer games in South Africa is now available to World Cup fans with the release of Virtual Vuvuzela for the iPhone, Android, and Facebook platforms. Read More

Aculocity presents Appliance Rebate.com
A brand marketing SaaS solution developed by Aculocity for Appliance Rebate has deployed onto major manufacturers and retailers websites to provide visitors with easy access to available rebates. Read More

Aculocity celebrates 5 years of IT Staff augmentation services.
Aculocity celebrated its fifth anniversary as the IT Staff augmentation service provider for a $300 million manufacturer. Staff augmentation reduces costs and provides the resource flexibility to have the right IT skill set, in the right place, at the right time. Read More



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