The On-Site Tech™

The On-Site Tech™ System – Lets you SEE the situation

How would you like your technical service department or warranty department at your customer’s location, real-time, every day?

With On-Site Tech™ the customer can show the problem to the expert via real time video conferencing and get help right away. Let your technical experts communicate directly with the customers to reduce returns and solve problems real-time.
  • On-Site Tech™ alleviates pressure within your customer service dept and technical support. It saves you time
  • On-Site Tech™ will help you avoid any miscommunication. With live video it’s easy to see and in some instances hear exactly how your product is performing
  • On-Site Tech™ Claims Validation System (CVS) offers:
    • Live warranty claims validation for customers
    • Your customers can show you real-time what they believe should be covered in warranty
  • Reduction in warranty cost by reducing claims fraud due to a visual inspection
  • The video still images can be stored with the online claim form for future audits
Aculocity News

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Aculocity celebrates 5 years of IT Staff augmentation services.
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Auto appraisal web tool delivered to European partner.
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Software built for South African government medical project.
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