IT Management Solutions


+1 765-489-1832
sales@aculocity.com

Acu-Asset™ System - Inventory Solutions and more

  • Computer hardware inventory and assessment.
  • Asset Checkout and Return Systems - rental and return of assets.
  • The inventory process helps determine the number of computers in your organization and how these computers have been configured. e to a new operating system or a new software package.
  • The inventory helps determine which computers have hardware that is compatible with the new products. It also helps you determine whether these computers have sufficient hardware resources to run the new product.
  • Planning the information technology budget.
  • The inventory helps determine which computers have adequate hardware to last through the next budget period and which computers require hardware upgrades or need to be replaced.
  • Replacing computers in an organization.
  • The inventory helps determine which hardware can be used elsewhere in the organization and which hardware cannot.
  • Taking help desk calls from users.
  • Acu-Asset™ software provides quick answers to what you have and it's warranty expiry or lease expiry dates with advanced email alerts.
  • Acu-Asset™ conveniently stores all Acu-Asset™ software provides quick answers to what you have and its warranty expiry or lease expiry dates with advanced email alerts.
  • Acu-Asset™ conveniently stores all your system contract documents so you never need to search for contracts through dozens of drawers.
  • Integrated Active Directory User management.
  • Vendor Management module
  • Control over entire IT system right under your fingers.
  • Never search for lost hardware again.

Issue Management Program

The Issue Management Program (IMP) facilitates the workflow of user requests from the time the request is logged until it is signed off as completed.

The system provides visual feedback of the status of a request, who is currently assigned to and what action is required to complete it.

The data accumulated by the system is reported on with the use of Reporting Services and Cognos tools. This allows in-depth analysis of issues created within a department or organization.

Timesheet Management Program

The Timesheet System interfaces with the Issue Management Program (IMP). It provides an easy to use interface that automates the logging of time spent on the issues within the IMP system, while still allowing users to manually log time on non-IMP related work.

The tool is used to view allocation of resources on projects and total resources spent on projects.

The data accumulated by the system is also reported on with the use of Reporting Services and Cognos tools allowing one to view allocation of time spent on various tasks.
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+1 765-489-1832